Should I respond to good/bad reviews?
Yes! Responding to reviews looks proactive and shows that you care about your business.Good ReviewsResponding to a four or five star review not only demonstrates your appreciation, but it gives you an opportunity to market your business. Here are ...
Can I remove bad reviews?
Unfortunately, it’s impossible to remove bad reviews.We recommend responding to those negative reviews from your GoogleMyBusiness Dashboard.Try to empathize and understand the customer. Invite them to speak with you over the phone to help settle a...